ArecaVSS - The Volume Shadow Copy plugin for Areca-Backup

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Item #33 - Error creating shadow copy of mapped network drive [Closed - Resolved]

Hi

I'm getting issues with creating a shadow copy of a mapped network drive (U:\). My D:\ drive appears to create a shadow copy successfully, according to the log below. I'm on the latest version (2.1) Please help, as I would like to buy a full licence but will be unable if I'm not able to create a shadow copy of this drive. Thanks!

13-10-24 10:34 - INFO - Starting backup on Laptop (C:\, D:\), MySQL databases and mapped home drive (U:\) (ChrisWelchLaptopHome). Backup scheme = Full backup
13-10-24 10:34 - INFO - Validating and running processor : com.application.areca.processor.ShellScriptProcessor - D:\Backups\Areca\Bin\mysql_backup_all.bat - {backup;Backup5;D:\Backups\MySQL}
13-10-24 10:35 - INFO - Shell command [ "cmd" "/c" "D:\Backups\Areca\Bin\mysql_backup_all.bat" "backup" "Backup5" "D:\Backups\MySQL"] executed - exit value = 0
13-10-24 10:35 - INFO - 10%
13-10-24 10:35 - INFO - Backup in progress ...
13-10-24 10:35 - INFO - Initializing backup context ...
13-10-24 10:35 - INFO - Global source root :
13-10-24 10:35 - INFO - Checking Areca's VSS index
13-10-24 10:35 - INFO - Checking Areca's VSS index
13-10-24 10:35 - INFO - Creating shadow copies for target #ChrisWelchLaptopHome (Laptop (C:\, D:\), MySQL databases and mapped home drive (U:\))
13-10-24 10:35 - INFO - Looking for license file in plugin directory : C:\Program Files (x86)\Areca\plugins\arecavss
13-10-24 10:35 - DETAIL - Trying arecavss.license ...
13-10-24 10:35 - INFO - ArecaVSS License found (C:\Program Files (x86)\Areca\plugins\arecavss\arecavss.license) : [License - uid="{ID}" - type=1 - email="" - name="(evaluation license for 1 computer)" - expiry="2013-10-26"]
13-10-24 10:35 - DETAIL - (2013-10-24)
13-10-24 10:35 - INFO - Existing shadow copies :
13-10-24 10:35 - DETAIL - Plugin environment validated (OS, administrator rights and JRE architecture)
13-10-24 10:35 - INFO - Retrieving shadow copies ...
13-10-24 10:35 - INFO - Volume shadow copy #0, ID={5E5EFF1C-D25D-4A30-BAC1-DE2DA3FC54E5}, DeviceObject=\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1, Provider={B5946137-7B9F-4925-AF80-51ABD60B20D5}
13-10-24 10:35 - INFO - Volume shadow copy #1, ID={D4C4D1CA-E74A-414E-A51F-C8B7840A68EA}, DeviceObject=\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2, Provider={B5946137-7B9F-4925-AF80-51ABD60B20D5}
13-10-24 10:35 - INFO - Volume shadow copy #2, ID={BB189438-4AAD-4D5D-9584-AC75A8C42265}, DeviceObject=\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3, Provider={B5946137-7B9F-4925-AF80-51ABD60B20D5}
13-10-24 10:35 - INFO - Creating shadow copy for drive d:\ (context : ClientAccessible) ...
13-10-24 10:35 - INFO - Shadow copy successfully created - id={77145815-024A-439D-A056-9929425FDA65}
13-10-24 10:35 - INFO - Mapping shadow copy #{77145815-024A-439D-A056-9929425FDA65} (\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy5) on C:\Users\CHRIS~1.WEL\AppData\Local\Temp\arecavss-mnt\ChrisWelchLaptopHome\d
13-10-24 10:35 - INFO - Creating shadow copy for drive u:\ (context : ClientAccessible) ...
13-10-24 10:35 - ERROR - Error caught while creating shadow copy : return code=2, message=Invalid argument, context=ClientAccessible
13-10-24 10:35 - ERROR - com.arecavss.vss.VSSException: Error caught while creating shadow copy : return code=2, message=Invalid argument, context=ClientAccessible
at com.arecavss.vss.VSSProxy.createNewShadowCopy(VSSProxy.java:125)
at com.arecavss.vss.SecuredVSSProxy$3.runVSSInstructions(SecuredVSSProxy.java:40)
at com.arecavss.vss.SecuredVSSProxy$ArecaVSSRunnable.runImpl(SecuredVSSProxy.java:113)
at com.arecavss.util.AbstractRunnable.run(AbstractRunnable.java:42)
at com.arecavss.util.Runner$1.run(Runner.java:31)
at java.lang.Thread.run(Unknown Source)

13-10-24 10:35 - ERROR - com.application.areca.ApplicationException: Volume shadow copy error for drive u : Error caught while using ArecaVSS : Error caught while creating shadow copy : return code=2, message=Invalid argument, context=ClientAccessible.

Please check that you are running Areca-Backup with administrator rights (necessary in order to use VSS) and that VSS services are properly started on your computer.

at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshot(ArecaVSSConfigurationAddon.java:203)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshots(ArecaVSSConfigurationAddon.java:154)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.open(ArecaVSSConfigurationAddon.java:70)
at com.application.areca.AbstractTarget.open(AbstractTarget.java:319)
at com.application.areca.impl.FileSystemTarget.open(FileSystemTarget.java:222)
at com.application.areca.AbstractTarget.processBackup(AbstractTarget.java:372)
at com.application.areca.ActionProxy.processBackupOnTarget(ActionProxy.java:98)
at com.application.areca.launcher.tui.Launcher$1.run(Launcher.java:405)
at java.lang.Thread.run(Unknown Source)
Caused by: com.arecavss.vss.VSSException: Error caught while using ArecaVSS : Error caught while creating shadow copy : return code=2, message=Invalid argument, context=ClientAccessible.

Please check that you are running Areca-Backup with administrator rights (necessary in order to use VSS) and that VSS services are properly started on your computer.

at com.arecavss.vss.SecuredVSSProxy.execute(SecuredVSSProxy.java:139)
at com.arecavss.vss.SecuredVSSProxy.createNewShadowCopy(SecuredVSSProxy.java:44)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshot(ArecaVSSConfigurationAddon.java:174)
... 8 more
Caused by: com.arecavss.vss.VSSException: Error caught while creating shadow copy : return code=2, message=Invalid argument, context=ClientAccessible
at com.arecavss.vss.VSSProxy.createNewShadowCopy(VSSProxy.java:125)
at com.arecavss.vss.SecuredVSSProxy$3.runVSSInstructions(SecuredVSSProxy.java:40)
at com.arecavss.vss.SecuredVSSProxy$ArecaVSSRunnable.runImpl(SecuredVSSProxy.java:113)
at com.arecavss.util.AbstractRunnable.run(AbstractRunnable.java:42)
at com.arecavss.util.Runner$1.run(Runner.java:31)
... 1 more

13-10-24 10:35 - INFO - Loading history ...
13-10-24 10:35 - INFO - History loaded.
13-10-24 10:35 - INFO - Rollbacking backup ...
13-10-24 10:35 - INFO - Rollback completed.
13-10-24 10:35 - INFO - Computing statistics ...
13-10-24 10:35 - INFO - Validating and running processor : com.application.areca.processor.SendReportByMailProcessor - chris.welch@document-genetics.co.uk - mail.inforouter.co.uk:25
13-10-24 10:35 - INFO - Sending a mail report to : chris.welch@document-genetics.co.uk using SMTP server : mail.inforouter.co.uk:25
13-10-24 10:35 - INFO - Backup completed.
13-10-24 10:35 - INFO - ------------------------------------------------------------------
13-10-24 10:35 - INFO - An error occurred during the process : Volume shadow copy error for drive u : Error caught while using ArecaVSS : Error caught while creating shadow copy : return code=2, message=Invalid argument, context=ClientAccessible.

Please check that you are running Areca-Backup with administrator rights (necessary in order to use VSS) and that VSS services are properly started on your computer.

13-10-24 10:35 - INFO - Please refer to the log file : D:/Backups/Areca/Workspace/Chris Welch backups/.log/ChrisWelchLaptopHome.13-10-24.log
13-10-24 10:35 - INFO - ------------------------------------------------------------------
13-10-24 10:35 - INFO - Backup completed on Laptop (C:\, D:\), MySQL databases and mapped home drive (U:\) (ChrisWelchLaptopHome)
13-10-24 10:35 - INFO - End of process.
13-10-24 10:35 - INFO - Closing Areca (force=false)
13-10-24 10:35 - DETAIL - Ran linkd on \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy5
13-10-24 10:35 - INFO - Deleting shadow copy {77145815-024A-439D-A056-9929425FDA65}
13-10-24 10:35 - ERROR - com.application.areca.ApplicationException: Volume shadow copy error for drive u : Error caught while using ArecaVSS : Error caught while creating shadow copy : return code=2, message=Invalid argument, context=ClientAccessible.

Please check that you are running Areca-Backup with administrator rights (necessary in order to use VSS) and that VSS services are properly started on your computer.

at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshot(ArecaVSSConfigurationAddon.java:203)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshots(ArecaVSSConfigurationAddon.java:154)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.open(ArecaVSSConfigurationAddon.java:70)
at com.application.areca.AbstractTarget.open(AbstractTarget.java:319)
at com.application.areca.impl.FileSystemTarget.open(FileSystemTarget.java:222)
at com.application.areca.AbstractTarget.processBackup(AbstractTarget.java:372)
at com.application.areca.ActionProxy.processBackupOnTarget(ActionProxy.java:98)
at com.application.areca.launcher.tui.Launcher$1.run(Launcher.java:405)
at java.lang.Thread.run(Unknown Source)
Caused by: com.arecavss.vss.VSSException: Error caught while using ArecaVSS : Error caught while creating shadow copy : return code=2, message=Invalid argument, context=ClientAccessible.

Please check that you are running Areca-Backup with administrator rights (necessary in order to use VSS) and that VSS services are properly started on your computer.

at com.arecavss.vss.SecuredVSSProxy.execute(SecuredVSSProxy.java:139)
at com.arecavss.vss.SecuredVSSProxy.createNewShadowCopy(SecuredVSSProxy.java:44)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshot(ArecaVSSConfigurationAddon.java:174)
... 8 more
Caused by: com.arecavss.vss.VSSException: Error caught while creating shadow copy : return code=2, message=Invalid argument, context=ClientAccessible
at com.arecavss.vss.VSSProxy.createNewShadowCopy(VSSProxy.java:125)
at com.arecavss.vss.SecuredVSSProxy$3.runVSSInstructions(SecuredVSSProxy.java:40)
at com.arecavss.vss.SecuredVSSProxy$ArecaVSSRunnable.runImpl(SecuredVSSProxy.java:113)
at com.arecavss.util.AbstractRunnable.run(AbstractRunnable.java:42)
at com.arecavss.util.Runner$1.run(Runner.java:31)
... 1 more

13-10-24 10:35 - INFO - Shadow copy {77145815-024A-439D-A056-9929425FDA65} successfully deleted.
User #1329 - 2013-10-24 11:43

Comments :
Hello

Volume shadow copy does not seem to be supported by your U:\ drive ... what is it exactly ? (network drive ? encrypted drive ? ..)

Best regards
ArecaVSS staff - 2013-11-02 11:52
OK the information was available at the beginning of your post (network drive)
What filesystem is it ?
ArecaVSS staff - 2013-11-02 12:01
Could you upgrade to ArecaVSS-2.2 and post the exact error message that is returned by ArecaVSS: it should contain additional information about your filesystem's Volume Shadow Copy support.
ArecaVSS staff - 2013-11-03 01:16
Hi

Unfortunately I can't for the life of me find my original token now - I know I saved it somewhere - so I had to request a new one I'm afraid to respond to this!

The OS is actually non-standard - it is a Synology DiskStation (DSM 3.2), so I guess that may be the reason. However, I am unable to download v2.2, as it's not showing as available on the download page?

Thanks
User #1355 - 2013-11-04 18:02
Sorry - the download link was broken - it has been fixed
ArecaVSS staff - 2013-11-04 18:12
Thank you, here is the new log:



13-11-05 09:30 - INFO - Reading target configuration file : D:/Backups/Areca/Workspace/Chris Welch backups/ChrisWelchLaptopHome.bcfg
13-11-05 09:30 - INFO - Looking for plugins in directory : C:/Program Files (x86)/Areca/plugins
13-11-05 09:30 - INFO - Attempting to load plugin directory : C:/Program Files (x86)/Areca/plugins/arecavss
13-11-05 09:30 - INFO - Reading plugin configuration file : C:/Program Files (x86)/Areca/plugins/arecavss/arecavss.properties
13-11-05 09:30 - INFO - Loading jar file : C:/Program Files (x86)/Areca/plugins/arecavss/arecavss.jar
13-11-05 09:30 - INFO - Loading jar file : C:/Program Files (x86)/Areca/plugins/arecavss/jacob.jar
13-11-05 09:30 - INFO - Loading jar file : C:/Program Files (x86)/Areca/plugins/arecavss/bcmail-jdk14-147.jar
13-11-05 09:30 - INFO - Loading jar file : C:/Program Files (x86)/Areca/plugins/arecavss/bcpg-jdk14-147.jar
13-11-05 09:30 - INFO - Loading jar file : C:/Program Files (x86)/Areca/plugins/arecavss/bcpkix-jdk14-147.jar
13-11-05 09:30 - INFO - Loading jar file : C:/Program Files (x86)/Areca/plugins/arecavss/bcprov-ext-jdk14-147.jar
13-11-05 09:30 - INFO - Loading jar file : C:/Program Files (x86)/Areca/plugins/arecavss/bcprov-jdk14-147.jar
13-11-05 09:30 - INFO - Loading jar file : C:/Program Files (x86)/Areca/plugins/arecavss/jna-platform-4.0.0.jar
13-11-05 09:30 - INFO - Loading jar file : C:/Program Files (x86)/Areca/plugins/arecavss/jna-4.0.0.jar
13-11-05 09:30 - INFO - Loading jar file : C:/Program Files (x86)/Areca/plugins/arecavss/
13-11-05 09:30 - INFO - Instanciating class : com.arecavss.plugin.ArecaVSSPlugin
13-11-05 09:30 - INFO - Plugin successfully registered : [ArecaVSSPlugin - Name="VSS" - Id="VSS" - Version=[VersionData - Version="2.2" - Date="2013-11-3" - URL=<null> - Description="Filesystem compatibility check added." - Additional Notes=<null> - Implementation Notes=<null>]]
13-11-05 09:30 - INFO - Plugin directory successfully loaded.
13-11-05 09:30 - INFO - Plugin successfully registered : [DefaultStoragePlugin - Name="Local Hard Drive" - Id="hd" - Version=[VersionData - Version="7.3.5" - Date="2013-7-14" - URL=<null> - Description="Fixed a but that prevented from creating backup shortcuts in some configurations." - Additional Notes=<null> - Implementation Notes=<null>]]
13-11-05 09:30 - INFO - Plugin successfully registered : [FTPStoragePlugin - Name="FTP server" - Id="ftp" - Version=[VersionData - Version="7.3.5" - Date="2013-7-14" - URL=<null> - Description="Fixed a but that prevented from creating backup shortcuts in some configurations." - Additional Notes=<null> - Implementation Notes=<null>]]
13-11-05 09:30 - INFO - Plugin successfully registered : [SFTPStoragePlugin - Name="SFTP server" - Id="sftp" - Version=[VersionData - Version="7.3.5" - Date="2013-7-14" - URL=<null> - Description="Fixed a but that prevented from creating backup shortcuts in some configurations." - Additional Notes=<null> - Implementation Notes=<null>]]
13-11-05 09:30 - INFO - Installing medium : [IncrementalZipMedium - FileSystemPolicy=[DefaultFileSystemPolicy - Path="I:/Backups/Laptop and home/510840680" - Name="%YYYY%-%MM%-%DD%"] - EncryptionPolicy=[EncryptionPolicy - IsEncrypted=false] - CompressionArguments=[CompressionArguments - IsCompressed=true - Zip64=true - Add extension=true - Charset="UTF-8" - Comment=<null> - VolumeSize=-1 - NbDigits=0 - Level=4] - Image=false - Transaction Size=51200]
13-11-05 09:30 - INFO - Registring a new file system driver : Mount Point = I:\Backups\Laptop and home, Driver = [EventFileSystemDriver - Identifier="Areca repository access" - Predecessor=[DefaultFileSystemDriver]]
13-11-05 09:30 - INFO - Registring a new file system driver : Mount Point = I:\Backups\Laptop and home\510840680, Driver = [EventFileSystemDriver - Identifier="Areca repository access" - Predecessor=[DefaultFileSystemDriver]]
13-11-05 09:30 - INFO - Configuration path : D:/Backups/Areca/Workspace/Chris Welch backups/ChrisWelchLaptopHome.bcfg
13-11-05 09:30 - INFO - Configuration path : D:/Backups/Areca/Workspace/Chris Welch backups/ChrisWelchLaptopHome.bcfg
13-11-05 09:30 - INFO - Target : Laptop (C:\, D:\), MySQL databases and mapped home drive (U:\)
13-11-05 09:30 - INFO - Target : Laptop (C:\, D:\), MySQL databases and mapped home drive (U:\)
13-11-05 09:30 - DETAIL - Configuration for target ChrisWelchLaptopHome (Laptop (C:\, D:\), MySQL databases and mapped home drive (U:\)) :

<target uid="ChrisWelchLaptopHome" follow_symlinks="true" register_empty_directories="true" follow_subdirs="true" xml_security_copy="true" name="Laptop (C:\, D:\), MySQL databases and mapped home drive (U:\)" forward_preproc_errors="false" description="Backup C:\, D:\, U:\ and MySQL on laptop HP4535-CWE">
<source path="U:/"/>
<source path="D:/"/>
<medium type="zip" policy="hd" path="I:/Backups/Laptop and home/510840680" archive_name="%YYYY%-%MM%-%DD%" encrypted="false" overwrite="false" inspect_file_content="false" zip_level="4" zip_ext="true" zip_charset="UTF-8" zip64="true">
<handler type="standard"/>
<transaction_configuration use_transactions="true" transaction_size="51200"/>
</medium>
<addons>
<addon id="VSS"/>
</addons>
<filter_group logical_not="false" operator="and" >
<extension_filter logical_not="true">
<ext>.tmp</ext>
<ext>.temp</ext>
</extension_filter>
<directory_filter logical_not="true" directory="D:/Backups/Areca/Workspace"/>
</filter_group>
<shell_processor execute_after="false" run_if_success="true" run_if_error="true" run_if_warning="true" run_if_backup="true" run_if_merge="false" run_if_check="false" script="D:\Backups\Areca\Bin\mysql_backup_all.bat" parameters="backup;Backup5;D:\Backups\MySQL"/>
<email_processor execute_after="true" run_if_success="false" run_if_error="true" run_if_warning="true" run_if_backup="true" run_if_merge="false" run_if_check="false" recipients="{email address}" smtp_host="{mailserver}" smtp_user="" smtp_password="" smtp_s="false" smtp_disable_starttls="false" title="%TARGET_NAME% backup: result: %SUCCESS%" from="HP4535-CWE@inforouter.co.uk" introduction="" statistics="true" list_stored_files="false" max_listed_files="1000"/>
</target>
13-11-05 09:30 - INFO - Starting backup on Laptop (C:\, D:\), MySQL databases and mapped home drive (U:\) (ChrisWelchLaptopHome). Backup scheme = Full backup
13-11-05 09:30 - INFO - Validating and running processor : com.application.areca.processor.ShellScriptProcessor - D:\Backups\Areca\Bin\mysql_backup_all.bat - {backup;Backup5;D:\Backups\MySQL}
13-11-05 09:30 - INFO - Shell command [ "cmd" "/c" "D:\Backups\Areca\Bin\mysql_backup_all.bat" "backup" "Backup5" "D:\Backups\MySQL"] executed - exit value = 0
13-11-05 09:30 - INFO - 10%
13-11-05 09:30 - INFO - Backup in progress ...
13-11-05 09:30 - INFO - Initializing backup context ...
13-11-05 09:30 - INFO - Global source root :
13-11-05 09:30 - INFO - Checking Areca's VSS index
13-11-05 09:30 - INFO - Checking Areca's VSS index
13-11-05 09:30 - INFO - Creating shadow copies for target #ChrisWelchLaptopHome (Laptop (C:\, D:\), MySQL databases and mapped home drive (U:\))
13-11-05 09:30 - INFO - Looking for license file in plugin directory : C:\Program Files (x86)\Areca\plugins\arecavss
13-11-05 09:30 - DETAIL - Trying arecavss.license ...
13-11-05 09:30 - INFO - ArecaVSS License found (C:\Program Files (x86)\Areca\plugins\arecavss\arecavss.license) : [License - uid="{ID}" - type=1 - email="" - name="(evaluation license for 1 computer)" - expiry="2013-11-7"]
13-11-05 09:30 - DETAIL - (2013-11-5)
13-11-05 09:30 - INFO - Existing shadow copies :
13-11-05 09:30 - DETAIL - Plugin environment validated (OS, administrator rights and JRE architecture)
13-11-05 09:30 - INFO - Retrieving shadow copies ...
13-11-05 09:30 - INFO - Volume shadow copy #0, ID={02EA536F-C6C9-43B1-B794-85AE38B643BC}, DeviceObject=\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1, Provider={B5946137-7B9F-4925-AF80-51ABD60B20D5}
13-11-05 09:30 - INFO - Volume shadow copy #1, ID={C73B5F93-09B7-4ADB-83D8-271DF2133511}, DeviceObject=\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2, Provider={B5946137-7B9F-4925-AF80-51ABD60B20D5}
13-11-05 09:30 - INFO - Creating shadow copy for drive d:\ (context : ClientAccessible) ...
13-11-05 09:30 - INFO - Volume informations: [VolumeInformations - DriveLetter="d" - ErrorCode=0 - VolumeName="Data" - FileSystemName="NTFS" - FileSystemFlags=65470719 - VolumeSerialNumber=318245535 - MaximumComponentLength=255]
13-11-05 09:30 - INFO - Shadow copy successfully created - id={3FE0D768-4978-4269-9A19-27486C218D8C}
13-11-05 09:30 - INFO - Mapping shadow copy #{3FE0D768-4978-4269-9A19-27486C218D8C} (\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3) on C:\Users\CHRIS~1.WEL\AppData\Local\Temp\arecavss-mnt\ChrisWelchLaptopHome\d
13-11-05 09:30 - INFO - Creating shadow copy for drive u:\ (context : ClientAccessible) ...
13-11-05 09:30 - INFO - Volume informations: [VolumeInformations - DriveLetter="u" - ErrorCode=3 - VolumeName="<anonymous volume>" - FileSystemName="" - FileSystemFlags=0 - VolumeSerialNumber=0 - MaximumComponentLength=256]
13-11-05 09:30 - WARNING - Error #3 while retrieving volume informations for drive u:\
13-11-05 09:30 - ERROR - Error caught while creating shadow copy : return code=3, message=Specified volume not found, context=ClientAccessible
13-11-05 09:30 - ERROR - com.arecavss.vss.VSSException: Error caught while creating shadow copy : return code=3, message=Specified volume not found, context=ClientAccessible
at com.arecavss.vss.VSSProxy.handleVSSError(VSSProxy.java:174)
at com.arecavss.vss.VSSProxy.createNewShadowCopy(VSSProxy.java:141)
at com.arecavss.vss.SecuredVSSProxy$3.runVSSInstructions(SecuredVSSProxy.java:40)
at com.arecavss.vss.SecuredVSSProxy$ArecaVSSRunnable.runImpl(SecuredVSSProxy.java:113)
at com.arecavss.util.AbstractRunnable.run(AbstractRunnable.java:42)
at com.arecavss.util.Runner$1.run(Runner.java:31)
at java.lang.Thread.run(Unknown Source)

13-11-05 09:30 - ERROR - com.application.areca.ApplicationException: Volume shadow copy error for drive u : Error caught while creating shadow copy : return code=3, message=Specified volume not found, context=ClientAccessible.

Please check that you are running Areca-Backup with administrator rights (necessary in order to use VSS) and that VSS services are properly started on your computer.

at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshot(ArecaVSSConfigurationAddon.java:203)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshots(ArecaVSSConfigurationAddon.java:154)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.open(ArecaVSSConfigurationAddon.java:70)
at com.application.areca.AbstractTarget.open(AbstractTarget.java:319)
at com.application.areca.impl.FileSystemTarget.open(FileSystemTarget.java:222)
at com.application.areca.AbstractTarget.processBackup(AbstractTarget.java:372)
at com.application.areca.ActionProxy.processBackupOnTarget(ActionProxy.java:98)
at com.application.areca.launcher.tui.Launcher$1.run(Launcher.java:405)
at java.lang.Thread.run(Unknown Source)
Caused by: com.arecavss.vss.VSSException: Error caught while creating shadow copy : return code=3, message=Specified volume not found, context=ClientAccessible.

Please check that you are running Areca-Backup with administrator rights (necessary in order to use VSS) and that VSS services are properly started on your computer.

at com.arecavss.vss.SecuredVSSProxy.execute(SecuredVSSProxy.java:139)
at com.arecavss.vss.SecuredVSSProxy.createNewShadowCopy(SecuredVSSProxy.java:44)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshot(ArecaVSSConfigurationAddon.java:174)
... 8 more
Caused by: com.arecavss.vss.VSSException: Error caught while creating shadow copy : return code=3, message=Specified volume not found, context=ClientAccessible
at com.arecavss.vss.VSSProxy.handleVSSError(VSSProxy.java:174)
at com.arecavss.vss.VSSProxy.createNewShadowCopy(VSSProxy.java:141)
at com.arecavss.vss.SecuredVSSProxy$3.runVSSInstructions(SecuredVSSProxy.java:40)
at com.arecavss.vss.SecuredVSSProxy$ArecaVSSRunnable.runImpl(SecuredVSSProxy.java:113)
at com.arecavss.util.AbstractRunnable.run(AbstractRunnable.java:42)
at com.arecavss.util.Runner$1.run(Runner.java:31)
... 1 more

13-11-05 09:30 - INFO - Loading history ...
13-11-05 09:30 - INFO - History loaded.
13-11-05 09:30 - INFO - Rollbacking backup ...
13-11-05 09:30 - INFO - Rollback completed.
13-11-05 09:30 - INFO - Computing statistics ...
13-11-05 09:30 - INFO - Validating and running processor : com.application.areca.processor.SendReportByMailProcessor - chris.welch@document-genetics.co.uk - mail.inforouter.co.uk:25
13-11-05 09:30 - INFO - Sending a mail report to : chris.welch@document-genetics.co.uk using SMTP server : mail.inforouter.co.uk:25
13-11-05 09:30 - INFO - Backup completed.
13-11-05 09:30 - INFO - Backup completed on Laptop (C:\, D:\), MySQL databases and mapped home drive (U:\) (ChrisWelchLaptopHome)
13-11-05 09:30 - INFO - ------------------------------------------------------------------
13-11-05 09:30 - INFO - Please refer to the log file : D:/Backups/Areca/Workspace/Chris Welch backups/.log/ChrisWelchLaptopHome.13-11-05.log
13-11-05 09:30 - INFO - ------------------------------------------------------------------
13-11-05 09:30 - INFO - An error occurred during the process : Volume shadow copy error for drive u : Error caught while creating shadow copy : return code=3, message=Specified volume not found, context=ClientAccessible.

Please check that you are running Areca-Backup with administrator rights (necessary in order to use VSS) and that VSS services are properly started on your computer.

13-11-05 09:30 - INFO - End of process.
13-11-05 09:30 - INFO - Closing Areca (force=false)
13-11-05 09:30 - DETAIL - Ran linkd on \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3
13-11-05 09:30 - ERROR - com.application.areca.ApplicationException: Volume shadow copy error for drive u : Error caught while creating shadow copy : return code=3, message=Specified volume not found, context=ClientAccessible.

Please check that you are running Areca-Backup with administrator rights (necessary in order to use VSS) and that VSS services are properly started on your computer.

at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshot(ArecaVSSConfigurationAddon.java:203)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshots(ArecaVSSConfigurationAddon.java:154)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.open(ArecaVSSConfigurationAddon.java:70)
at com.application.areca.AbstractTarget.open(AbstractTarget.java:319)
at com.application.areca.impl.FileSystemTarget.open(FileSystemTarget.java:222)
at com.application.areca.AbstractTarget.processBackup(AbstractTarget.java:372)
at com.application.areca.ActionProxy.processBackupOnTarget(ActionProxy.java:98)
at com.application.areca.launcher.tui.Launcher$1.run(Launcher.java:405)
at java.lang.Thread.run(Unknown Source)
Caused by: com.arecavss.vss.VSSException: Error caught while creating shadow copy : return code=3, message=Specified volume not found, context=ClientAccessible.

Please check that you are running Areca-Backup with administrator rights (necessary in order to use VSS) and that VSS services are properly started on your computer.

at com.arecavss.vss.SecuredVSSProxy.execute(SecuredVSSProxy.java:139)
at com.arecavss.vss.SecuredVSSProxy.createNewShadowCopy(SecuredVSSProxy.java:44)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshot(ArecaVSSConfigurationAddon.java:174)
... 8 more
Caused by: com.arecavss.vss.VSSException: Error caught while creating shadow copy : return code=3, message=Specified volume not found, context=ClientAccessible
at com.arecavss.vss.VSSProxy.handleVSSError(VSSProxy.java:174)
at com.arecavss.vss.VSSProxy.createNewShadowCopy(VSSProxy.java:141)
at com.arecavss.vss.SecuredVSSProxy$3.runVSSInstructions(SecuredVSSProxy.java:40)
at com.arecavss.vss.SecuredVSSProxy$ArecaVSSRunnable.runImpl(SecuredVSSProxy.java:113)
at com.arecavss.util.AbstractRunnable.run(AbstractRunnable.java:42)
at com.arecavss.util.Runner$1.run(Runner.java:31)
... 1 more

13-11-05 09:30 - INFO - Deleting shadow copy {3FE0D768-4978-4269-9A19-27486C218D8C}
13-11-05 09:30 - INFO - Shadow copy {3FE0D768-4978-4269-9A19-27486C218D8C} successfully deleted.
User #1355 - 2013-11-05 10:43
As said by the error message : "Specified volume not found"
Is u:\ mounted and accessible ?
ArecaVSS staff - 2013-11-05 10:54
Yes, absolutely - I am constantly accessing it throughout the day.
User #1355 - 2013-11-05 11:17
The error message in your first post was "Invalid argument, " ... It is now "Specified volume not found" .... So obviously, something has changed
Could you make sure u: is accessible and try again please
ArecaVSS staff - 2013-11-05 12:09
I have used a test that only tries to backup U:\ on this occasion, as my backup (not using VSS) today has completed and I don't want to interfere with that. The log file still has the same error, but the drive is definitely accessible. I am running Areca manually on the interactive desktop, so this is not an issue with the drive not being mapped under a particular user:


13-11-05 14:07 - DETAIL - Configuration for target 174061204 (U:\ test) :

<target uid="174061204" follow_symlinks="true" register_empty_directories="true" follow_subdirs="true" xml_security_copy="true" name="U:\ test" forward_preproc_errors="true" description="Test">
<source path="U:/"/>
<medium type="zip" policy="hd" path="I:\Backups\U drive test/174061204" archive_name="%YY%%MM%%DD%" encrypted="false" overwrite="false" inspect_file_content="false" zip_level="4" zip_ext="true" zip_charset="UTF-8" zip64="true">
<handler type="standard"/>
<transaction_configuration use_transactions="true" transaction_size="51200"/>
</medium>
<addons>
<addon id="VSS"/>
</addons>
<filter_group logical_not="false" operator="and" >
<extension_filter logical_not="true">
<ext>.tmp</ext>
<ext>.temp</ext>
</extension_filter>
</filter_group>
</target>
13-11-05 14:07 - INFO - Starting backup on U:\ test (174061204). Backup scheme = Full backup
13-11-05 14:07 - INFO - Backup in progress ...
13-11-05 14:07 - INFO - Initializing backup context ...
13-11-05 14:07 - INFO - Global source root : U:/
13-11-05 14:07 - INFO - Checking Areca's VSS index
13-11-05 14:07 - INFO - Creating shadow copies for target #174061204 (U:\ test)
13-11-05 14:07 - DETAIL - (2013-11-5)
13-11-05 14:07 - INFO - Existing shadow copies :
13-11-05 14:07 - INFO - Retrieving shadow copies ...
13-11-05 14:07 - INFO - Volume shadow copy #0, ID={02EA536F-C6C9-43B1-B794-85AE38B643BC}, DeviceObject=\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1, Provider={B5946137-7B9F-4925-AF80-51ABD60B20D5}
13-11-05 14:07 - INFO - Volume shadow copy #1, ID={C73B5F93-09B7-4ADB-83D8-271DF2133511}, DeviceObject=\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2, Provider={B5946137-7B9F-4925-AF80-51ABD60B20D5}
13-11-05 14:07 - INFO - Creating shadow copy for drive u:\ (context : ClientAccessible) ...
13-11-05 14:07 - INFO - Volume informations: [VolumeInformations - DriveLetter="u" - ErrorCode=3 - VolumeName="<anonymous volume>" - FileSystemName="" - FileSystemFlags=0 - VolumeSerialNumber=0 - MaximumComponentLength=256]
13-11-05 14:07 - WARNING - Error #3 while retrieving volume informations for drive u:\
13-11-05 14:07 - ERROR - Error caught while creating shadow copy : return code=3, message=Specified volume not found, context=ClientAccessible
13-11-05 14:07 - ERROR - com.arecavss.vss.VSSException: Error caught while creating shadow copy : return code=3, message=Specified volume not found, context=ClientAccessible
at com.arecavss.vss.VSSProxy.handleVSSError(VSSProxy.java:174)
at com.arecavss.vss.VSSProxy.createNewShadowCopy(VSSProxy.java:141)
at com.arecavss.vss.SecuredVSSProxy$3.runVSSInstructions(SecuredVSSProxy.java:40)
at com.arecavss.vss.SecuredVSSProxy$ArecaVSSRunnable.runImpl(SecuredVSSProxy.java:113)
at com.arecavss.util.AbstractRunnable.run(AbstractRunnable.java:42)
at com.arecavss.util.Runner$1.run(Runner.java:31)
at java.lang.Thread.run(Unknown Source)

13-11-05 14:07 - ERROR - com.application.areca.ApplicationException: Volume shadow copy error for drive u : Error caught while creating shadow copy : return code=3, message=Specified volume not found, context=ClientAccessible.

Please check that you are running Areca-Backup with administrator rights (necessary in order to use VSS) and that VSS services are properly started on your computer.

at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshot(ArecaVSSConfigurationAddon.java:203)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshots(ArecaVSSConfigurationAddon.java:154)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.open(ArecaVSSConfigurationAddon.java:70)
at com.application.areca.AbstractTarget.open(AbstractTarget.java:319)
at com.application.areca.impl.FileSystemTarget.open(FileSystemTarget.java:222)
at com.application.areca.AbstractTarget.processBackup(AbstractTarget.java:372)
at com.application.areca.ActionProxy.processBackupOnTarget(ActionProxy.java:98)
at com.application.areca.launcher.gui.Application$9.runCommand(Application.java:1369)
at com.application.areca.launcher.gui.Application$ProcessRunner.run(Application.java:1857)
at java.lang.Thread.run(Unknown Source)
Caused by: com.arecavss.vss.VSSException: Error caught while creating shadow copy : return code=3, message=Specified volume not found, context=ClientAccessible.

Please check that you are running Areca-Backup with administrator rights (necessary in order to use VSS) and that VSS services are properly started on your computer.

at com.arecavss.vss.SecuredVSSProxy.execute(SecuredVSSProxy.java:139)
at com.arecavss.vss.SecuredVSSProxy.createNewShadowCopy(SecuredVSSProxy.java:44)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshot(ArecaVSSConfigurationAddon.java:174)
... 9 more
Caused by: com.arecavss.vss.VSSException: Error caught while creating shadow copy : return code=3, message=Specified volume not found, context=ClientAccessible
at com.arecavss.vss.VSSProxy.handleVSSError(VSSProxy.java:174)
at com.arecavss.vss.VSSProxy.createNewShadowCopy(VSSProxy.java:141)
at com.arecavss.vss.SecuredVSSProxy$3.runVSSInstructions(SecuredVSSProxy.java:40)
at com.arecavss.vss.SecuredVSSProxy$ArecaVSSRunnable.runImpl(SecuredVSSProxy.java:113)
at com.arecavss.util.AbstractRunnable.run(AbstractRunnable.java:42)
at com.arecavss.util.Runner$1.run(Runner.java:31)
... 1 more

13-11-05 14:07 - INFO - Rollbacking backup ...
13-11-05 14:07 - INFO - Rollback completed.
13-11-05 14:07 - INFO - Backup completed.
13-11-05 14:07 - INFO - Backup completed on U:\ test (174061204)
13-11-05 14:07 - INFO - Physical View - Looking for archives in I:/Backups/U drive test/174061204
User #1355 - 2013-11-05 15:11
Hello

Unless you are able to reproduce the conditions of your first message (ie "Error caught while creating shadow copy : return code=2, message=Invalid argument, context=ClientAccessible"), there is nothing we can do, sorry for that.

Something has clearly changed between your first attempt and the second/third one (for information : the message "Specified volume not found" is not returned by ArecaVSS itself but by Windows' VSS engine)

Perhaps you could try to launch Areca without VSS and check whether it can access u:\ (at least for files that are not locked by the system)
ArecaVSS staff - 2013-11-05 16:45
Hi

Okay, I think I've done it - I put v2.1 back and recreated the "Invalid argument" message, then took v2.1 off and put in v2.2 and that seems to have given me the previous error. I think you only need that one line, but I've included the whole error just in case:


13-11-05 16:18 - INFO - Physical View - Looking for archives in I:/Backups/U drive test/174061204
13-11-05 16:18 - INFO - Using com.myJava.system.viewer.DesktopViewerHandler as viewer handler.
13-11-05 16:18 - DETAIL - Configuration for target 174061204 (U:\ test) :

<target uid="174061204" follow_symlinks="true" register_empty_directories="true" follow_subdirs="true" xml_security_copy="true" name="U:\ test" forward_preproc_errors="true" description="Test">
<source path="U:/"/>
<medium type="zip" policy="hd" path="I:/Backups/U drive test/174061204" archive_name="%YY%%MM%%DD%" encrypted="false" overwrite="false" inspect_file_content="false" zip_level="4" zip_ext="true" zip_charset="UTF-8" zip64="true">
<handler type="standard"/>
<transaction_configuration use_transactions="true" transaction_size="51200"/>
</medium>
<addons>
<addon id="VSS"/>
</addons>
<filter_group logical_not="false" operator="and" >
<extension_filter logical_not="true">
<ext>.tmp</ext>
<ext>.temp</ext>
</extension_filter>
</filter_group>
</target>
13-11-05 16:18 - INFO - Starting backup on U:\ test (174061204). Backup scheme = Full backup
13-11-05 16:18 - INFO - Backup in progress ...
13-11-05 16:18 - INFO - Initializing backup context ...
13-11-05 16:18 - INFO - Global source root : U:/
13-11-05 16:18 - INFO - Checking Areca's VSS index
13-11-05 16:18 - INFO - Creating shadow copies for target #174061204 (U:\ test)
13-11-05 16:18 - INFO - Looking for license file in plugin directory : C:\Program Files (x86)\Areca\plugins\arecavss
13-11-05 16:18 - DETAIL - Trying arecavss.license ...
13-11-05 16:18 - INFO - ArecaVSS License found (C:\Program Files (x86)\Areca\plugins\arecavss\arecavss.license) : [License - uid="{ID}" - type=1 - email="" - name="(evaluation license for 1 computer)" - expiry="2013-11-7"]
13-11-05 16:18 - DETAIL - (2013-11-5)
13-11-05 16:18 - INFO - Existing shadow copies :
13-11-05 16:18 - DETAIL - Plugin environment validated (OS, administrator rights and JRE architecture)
13-11-05 16:18 - INFO - Retrieving shadow copies ...
13-11-05 16:18 - INFO - Volume shadow copy #0, ID={02EA536F-C6C9-43B1-B794-85AE38B643BC}, DeviceObject=\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1, Provider={B5946137-7B9F-4925-AF80-51ABD60B20D5}
13-11-05 16:18 - INFO - Volume shadow copy #1, ID={C73B5F93-09B7-4ADB-83D8-271DF2133511}, DeviceObject=\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2, Provider={B5946137-7B9F-4925-AF80-51ABD60B20D5}
13-11-05 16:18 - INFO - Creating shadow copy for drive u:\ (context : ClientAccessible) ...
13-11-05 16:18 - INFO - Volume informations: [VolumeInformations - DriveLetter="u" - ErrorCode=0 - VolumeName="home" - FileSystemName="NTFS" - FileSystemFlags=327719 - VolumeSerialNumber=-296287702 - MaximumComponentLength=255]
13-11-05 16:18 - ERROR - Error caught while creating shadow copy : return code=2, message=Invalid argument, context=ClientAccessible
13-11-05 16:18 - ERROR - com.arecavss.vss.VSSException: Error caught while creating shadow copy : return code=2, message=Invalid argument, context=ClientAccessible
at com.arecavss.vss.VSSProxy.handleVSSError(VSSProxy.java:168)
at com.arecavss.vss.VSSProxy.createNewShadowCopy(VSSProxy.java:141)
at com.arecavss.vss.SecuredVSSProxy$3.runVSSInstructions(SecuredVSSProxy.java:40)
at com.arecavss.vss.SecuredVSSProxy$ArecaVSSRunnable.runImpl(SecuredVSSProxy.java:113)
at com.arecavss.util.AbstractRunnable.run(AbstractRunnable.java:42)
at com.arecavss.util.Runner$1.run(Runner.java:31)
at java.lang.Thread.run(Unknown Source)

13-11-05 16:18 - ERROR - com.application.areca.ApplicationException: Volume shadow copy error for drive u : Error caught while creating shadow copy : return code=2, message=Invalid argument, context=ClientAccessible.

Please check that you are running Areca-Backup with administrator rights (necessary in order to use VSS) and that VSS services are properly started on your computer.

at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshot(ArecaVSSConfigurationAddon.java:203)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshots(ArecaVSSConfigurationAddon.java:154)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.open(ArecaVSSConfigurationAddon.java:70)
at com.application.areca.AbstractTarget.open(AbstractTarget.java:319)
at com.application.areca.impl.FileSystemTarget.open(FileSystemTarget.java:222)
at com.application.areca.AbstractTarget.processBackup(AbstractTarget.java:372)
at com.application.areca.ActionProxy.processBackupOnTarget(ActionProxy.java:98)
at com.application.areca.launcher.gui.Application$9.runCommand(Application.java:1369)
at com.application.areca.launcher.gui.Application$ProcessRunner.run(Application.java:1857)
at java.lang.Thread.run(Unknown Source)
Caused by: com.arecavss.vss.VSSException: Error caught while creating shadow copy : return code=2, message=Invalid argument, context=ClientAccessible.

Please check that you are running Areca-Backup with administrator rights (necessary in order to use VSS) and that VSS services are properly started on your computer.

at com.arecavss.vss.SecuredVSSProxy.execute(SecuredVSSProxy.java:139)
at com.arecavss.vss.SecuredVSSProxy.createNewShadowCopy(SecuredVSSProxy.java:44)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshot(ArecaVSSConfigurationAddon.java:174)
... 9 more
Caused by: com.arecavss.vss.VSSException: Error caught while creating shadow copy : return code=2, message=Invalid argument, context=ClientAccessible
at com.arecavss.vss.VSSProxy.handleVSSError(VSSProxy.java:168)
at com.arecavss.vss.VSSProxy.createNewShadowCopy(VSSProxy.java:141)
at com.arecavss.vss.SecuredVSSProxy$3.runVSSInstructions(SecuredVSSProxy.java:40)
at com.arecavss.vss.SecuredVSSProxy$ArecaVSSRunnable.runImpl(SecuredVSSProxy.java:113)
at com.arecavss.util.AbstractRunnable.run(AbstractRunnable.java:42)
at com.arecavss.util.Runner$1.run(Runner.java:31)
... 1 more

13-11-05 16:18 - INFO - Loading history ...
13-11-05 16:18 - INFO - History loaded.
13-11-05 16:18 - INFO - Rollbacking backup ...
13-11-05 16:18 - INFO - Rollback completed.
13-11-05 16:18 - INFO - Backup completed.
13-11-05 16:18 - INFO - Backup completed on U:\ test (174061204)
13-11-05 16:18 - INFO - Physical View - Looking for archives in I:/Backups/U drive test/174061204
User #1355 - 2013-11-05 17:20
Hi

Is there any update on this please?

Thanks
User #1355 - 2013-11-18 17:42
Sorry for the delay

VSS on network drives requires a specific setup described here: http://technet.microsoft.com/en-us/library/jj612865.aspx

Specifically : your file server must support File Server Remote VSS Protocols and be SMB 3.0 compatible

Does your setup match these requirements ?
ArecaVSS staff - 2013-11-18 21:41
Unfortunately it's not SMB3 yet :-( I guess I'll have to wait to see if they support it in future versions before I buy.
User #1355 - 2013-11-20 10:56
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