ArecaVSS - The Volume Shadow Copy plugin for Areca-Backup

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Frequently Asked Questions (FAQ)

Tickets :

Item #26 - Wrong OS type detection [Closed - Resolved]

Hi Areca is wrongly warning about wrong usage of 64-bit version.

I am using Windows Server 2008 (64bit)
64bit Java7 Update 21
64bit Areca 7.3.1
64bit ArecaVSS 1.3

Still it always throws this error/warning:

Errors and Warnings :
13-06-14 23:24 - ERROR - CAUTION : It seems that you are running a 64-bits Java Runtime Environment on a 32-bits system. Please use a Java Runtime Environment that has the same architecture as your OS in order to properly run ArecaVSS.
13-06-14 23:24 - ERROR - This may lead to unexpected behaviour of ArecaVSS (freezes, errors or crahes)


Greetings
-Marko
User #47 - 2013-06-16 13:18

Comments :
I have the exactly same problem, same Os, can you help us?
User #696 - 2013-06-23 15:31
Hi

Could you check with the latest version of ArecaVSS (2.0) and tell me if it solves your issue

Thank you
ArecaVSS staff - 2013-06-23 17:24
New kind of error now. Everything is ok if I launch the backup manually from Areca GUI, nothing works if I use the command line (with same user and with administrator rights).

Errors and Warnings :
13-06-25 02:06 - WARNING - Error executing {cmd, /C, mklink, /D, C:\Users\XXXXX\AppData\Local\Temp\arecavss-mnt\1541273845\f, \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy151\} : Impossibile creare un file, se il file esiste gi….
13-06-25 02:06 - ERROR
com.arecavss.vss.VSSException: Error while mapping {47A06729-F2A8-4EC5-BBFA-3A4E82E3AEC8} on C:\Users\XXXXX\AppData\Local\Temp\arecavss-mnt\1541273845\f : return code=1
at com.arecavss.vss.VSSProxy.mapShadowCopy(VSSProxy.java:223)
at com.arecavss.vss.SecuredVSSProxy$6.runVSSInstructions(SecuredVSSProxy.java:80)
at com.arecavss.vss.SecuredVSSProxy$ArecaVSSRunnable.runImpl(SecuredVSSProxy.java:113)
at com.arecavss.util.AbstractRunnable.run(AbstractRunnable.java:42)
at com.arecavss.util.Runner$1.run(Runner.java:31)
at java.lang.Thread.run(Unknown Source)

13-06-25 02:06 - ERROR
com.application.areca.ApplicationException: Volume shadow copy error for drive f : Error caught while using ArecaVSS : Error while mapping {47A06729-F2A8-4EC5-BBFA-3A4E82E3AEC8} on C:\Users\XXXXX\AppData\Local\Temp\arecavss-mnt\1541273845\f : return code=1.

Please check that you are running Areca-Backup with administrator rights (necessary in order to use VSS) and that VSS services are properly started on your computer.
User #696 - 2013-06-25 09:24
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