ArecaVSS - The Volume Shadow Copy plugin for Areca-Backup

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Frequently Asked Questions (FAQ)

Tickets :

Item #22 - Error While Mapping (1.8) [Cancelled (duplicate)]

13-02-28 15:57 - DETAIL - Trying arecavss.license ...
13-02-28 15:57 - INFO - ArecaVSS License found (C:\Program Files\Areca\plugins\arecavss\arecavss.license) : [com.arecavss.license.License - uid = "1003778629.1387024372" - type = 2 - email = "user@domain.com" - name = "user name (license for 1 computer)" - expiry = <null> ]
13-02-28 15:57 - INFO - Existing shadow copies :
13-02-28 15:57 - DETAIL - Plugin environment validated (OS, administrator rights and JRE architecture)
13-02-28 15:57 - INFO - Retrieving shadow copies ...
13-02-28 15:57 - INFO - Creating shadow copy for drive d:\ (context : ClientAccessible) ...
13-02-28 15:57 - INFO - Shadow copy successfully created - id={bfedc4dc-2f2e-40bb-b4f3-3381875275b9}
13-02-28 15:57 - INFO - Mapping shadow copy #{bfedc4dc-2f2e-40bb-b4f3-3381875275b9} (\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy18) on C:\DOCUME~1\user\LOCALS~1\Temp\1\arecavss-mnt\432203253\d
13-02-28 15:57 - WARNING - Error executing {cmd, /C, mklink, /D, C:\DOCUME~1\user\LOCALS~1\Temp\1\arecavss-mnt\432203253\d, \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy18\} : 'mklink' is not recognized as an internal or external command,
13-02-28 15:57 - ERROR
com.arecavss.vss.VSSException: Error while mapping {bfedc4dc-2f2e-40bb-b4f3-3381875275b9} on C:\DOCUME~1\user\LOCALS~1\Temp\1\arecavss-mnt\432203253\d : return code=1
at com.arecavss.vss.VSSProxy.mapShadowCopy(VSSProxy.java:221)
at com.arecavss.vss.SecuredVSSProxy$6.runVSSInstructions(SecuredVSSProxy.java:80)
at com.arecavss.vss.SecuredVSSProxy$ArecaVSSRunnable.runImpl(SecuredVSSProxy.java:113)
at com.arecavss.util.AbstractRunnable.run(AbstractRunnable.java:42)
at com.arecavss.util.Runner$1.run(Runner.java:31)
at java.lang.Thread.run(Unknown Source)

13-02-28 15:57 - ERROR
com.application.areca.ApplicationException: Volume shadow copy error for drive d : Error caught while using ArecaVSS : Error while mapping {bfedc4dc-2f2e-40bb-b4f3-3381875275b9} on C:\DOCUME~1\user\LOCALS~1\Temp\1\arecavss-mnt\432203253\d : return code=1.

Please check that you are running Areca-Backup with administrator rights (necessary in order to use VSS) and that VSS services are properly started on your computer.

at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshot(ArecaVSSConfigurationAddon.java:203)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshots(ArecaVSSConfigurationAddon.java:154)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.open(ArecaVSSConfigurationAddon.java:65)
at com.application.areca.AbstractTarget.open(AbstractTarget.java:303)
at com.application.areca.impl.FileSystemTarget.open(FileSystemTarget.java:214)
at com.application.areca.AbstractTarget.processBackup(AbstractTarget.java:376)
at com.application.areca.ActionProxy.processBackupOnTarget(ActionProxy.java:98)
at com.application.areca.launcher.gui.Application$9.runCommand(Application.java:1362)
at com.application.areca.launcher.gui.Application$ProcessRunner.run(Application.java:1850)
at java.lang.Thread.run(Unknown Source)
Caused by: com.arecavss.vss.VSSException: Error caught while using ArecaVSS : Error while mapping {bfedc4dc-2f2e-40bb-b4f3-3381875275b9} on C:\DOCUME~1\user\LOCALS~1\Temp\1\arecavss-mnt\432203253\d : return code=1.

Please check that you are running Areca-Backup with administrator rights (necessary in order to use VSS) and that VSS services are properly started on your computer.

at com.arecavss.vss.SecuredVSSProxy.execute(SecuredVSSProxy.java:139)
at com.arecavss.vss.SecuredVSSProxy.mapShadowCopy(SecuredVSSProxy.java:85)
at com.arecavss.plugin.ArecaVSSConfigurationAddon.ensureVSSSnapshot(ArecaVSSConfigurationAddon.java:181)
... 9 more
Caused by: com.arecavss.vss.VSSException: Error while mapping {bfedc4dc-2f2e-40bb-b4f3-3381875275b9} on C:\DOCUME~1\user\LOCALS~1\Temp\1\arecavss-mnt\432203253\d : return code=1
at com.arecavss.vss.VSSProxy.mapShadowCopy(VSSProxy.java:221)
at com.arecavss.vss.SecuredVSSProxy$6.runVSSInstructions(SecuredVSSProxy.java:80)
at com.arecavss.vss.SecuredVSSProxy$ArecaVSSRunnable.runImpl(SecuredVSSProxy.java:113)
at com.arecavss.util.AbstractRunnable.run(AbstractRunnable.java:42)
at com.arecavss.util.Runner$1.run(Runner.java:31)
... 1 more
User #425 - 2013-03-01 16:43

Comments :
duplicate of bug #19 -> it will be deleted.
ArecaVSS staff - 2013-03-03 13:53
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